Steph is the Head of Research at Clearleft, where she helps companies and organisations build customer intelligence through combining design research with other disciplines. Prior to that, she led design research at the Telegraph and spearheaded European customer research with MailChimp. In over 15 years of working in the digital industry, Steph has won many hats, including a product lead for a startup in digital publishing and a director of technology at a digital agency. She is also a regular speaker at conferences and guest lectures on UX annually at the University of Greenwich. When not bound to a digital device, she makes things by hand, grows edible flowers and has a tendency to cook enough to feed a continent at a time. She now lives on her 4th continent on her 4th island, in East Sussex, UK.
- Head of Research
- Société: Clearleft